CV / Resumé

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Education


Masters of Science in Information

University of Michigan – Ann Arbor, MI | 2011 – 2013
Specialized in Human Computer Interaction

Coursework in Graphic Design

Everett Community College – Everett, WA | 2008-2010

Bachelor of Arts

Whitman College – Walla Walla, WA | 2003 – 2007

Work


Bookshelver / Processor

Ann Arbor District Library | September 2018 – Present

  • Process books, media, and tools to facilitate circulation through the library system
  • Shelve and organize books and other media within each of the five library branches
  • Assist patrons in locating books and media

User Experience Designer

Deque Systems, Inc. | June 2015 – May 2018

      • Planned and performed user research with clients and other potential users
      • Created and maintained a user research recruitment database
      • Wrote blog posts and spoke at conferences about accessibility-focused design
      • Lead design for multiple B2B web applications, focused on accessibility
    • Worked with an agile team to implement and test user interface solutions

Contract Web and UX Designer

Self-employedJanuary 2014 – July 2015

Performed user research, usability analyses, and website design for a variety of individuals and small businesses. Clients included:

      • Stovall Entertainment, LLC – Ypsilanti, MI
      • Highlands 460 Covenant Community – Centennial, CO
      • Janet Hamilton, Fine Artist – Everett, WA
    • Seventh Street Studio – Birmingham, MI

Design and Technical Consultant

University of Michigan School of InformationJanuary – May 2015

      • Advised students in a graduate-level design course on project management, design considerations, and technical considerations
      • Assisted students with technical implementation for projects (specifically using WordPress)
    • Taught workshop on WordPress design and development

User Experience Research Consultant

University of Michigan Library | March – April 2014

      • Worked with librarians to define research goals and recruit participants
      • Moderated usability tests for a library-based online learning tool
    • Collated results and presented to library stakeholders

User Experience Design Intern

University of Michigan Medical School | October 2012 – April 2013

      • Worked with an agile team to create solutions for web applications used by doctors, staff and medical students in the University of Michigan health system
      • Performed user research on existing and future applications and ideas
    • Created a style guide for a small suite of web applications

Assistant Instructional Technologist

University of Michigan Library | October 2011 – March 2015

      • Assisted students, staff and faculty in learning and using design software, Microsoft Office, and bibliographic management systems
      • Assisted librarians and other instructional technologists in giving software and technology workshops
    • Wrote and edited library guides for using design and media editing software

Certifications


CPWA (Certified Professional in Web Accessibility)

International Association of Accessibility Professionals | 2018

Organizations


User Experience Professionals Association (UXPA)

International Association of Accessibility Professionals (IAAP)

Volunteer Experience


Election Inspector

City of Ann Arbor, MI | October 2018 – Present

  • Set up polling location on election day
  • Assist citizens with voting during election hours
  • Assist with maintaining accurate voting counts throughout election day

Ann Arbor Web Accessibility Meetup Organizer

Ann Arbor, MI | December 2017 – Present

  • Plan upcoming meetup events along with 3 other organizers
  • Give speaker introductions and/or talks as needed
  • Communicate with meetup members via Meetup.com and social media

Public Library Volunteer

Ann Arbor District Library – Ann Arbor, MI | December 2016 – September 2018

  • Helped with community events that are sponsored by and held at public locations in and around Ann Arbor
  • Assisted with daily library tasks as needed, such as scanning and organizing